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It seems that I've found a solution. I had actually put the JT400 jar file into a script library and then imported the script library into my agent. This made sense from a maintenance point of view, as I could then use templating to pass down new versions of the JT400.jar. The problem disappears when I import the jt400.jar archive file directly into the agent rather than as part of a scrpt library. Still don't knoe why this should cause a problem, though :-)
Feedback response number WEBB7YCDX4 created by ~Kelly Ekfookony on 12/02/2009